Soldiers & Sirens offer psychology services to
to Our Multi-Uniform Community.
What psychology services are on offer?

Soldiers & Sirens provides face to face individual, couples, and family therapy with trained and registered psychologists and counsellors.

We offer a variety of therapeutic modalities including trauma-informed Cognitive Behavioural Therapy (CBT), Solution-Focused Therapy, Schema Therapy, Eye Movement De-sensitisation and Reprocessing (EMDR) and Imagery Re-scripting.

Is it confidential?

Everything that occurs within psychology services is confidential.

All our records are maintained on a secure online system (Halaxy) that can only be accessed by our clinical staff. Any documents for third parties, such as letters to your GP or DVA, will be provided to you to pass on at your discretion.

The limits to confidentiality include: if you are at risk of harm from yourself, are a risk of harm to another person, there is a child in danger, or your records are subpoenaed by a court. However, wherever possible we will work with you to come up with a plan on how to manage the risk, and will not take actions without your knowledge.

There is no reason your workplace needs to know you are attending counselling unless there is a risk to yourself or someone else as per the above limits.

How much does it cost?

All counselling sessions are bulk billed, so will be at no cost to yourself.

We just require a Mental Health Care Plan from your GP, or If you have a white or gold card from DVA with a recognised mental health condition (depression, anxiety, PTSD, alcohol use or substance use disorder) and a GP referral (D904) this will be covered.

If you prefer not to obtain a GP referral and are willing to pay full fees privately this is available.

We would prefer to see everyone have access to help.

What if I need to cancel?

We ask that you provide us with 24 hours notice of a cancellation so that other people have access to the time you will not be using. If you fail to provide this notice you will incur a $75 fee.

Am I eligible?

If you have served one day in the ADF or an allied force, have served with a national securities agency such as the Australian Federal Police, or are a state-based first responder then you are eligible for psychology services.

We can now also provide services to family or children, please get in contact and we can assist you to access these services.

Does my issue need to be service related?

No. You can attend for any issue that is affecting your quality of life. This may include, but is not limited to, relationship issues, alcohol or substance misuse, anger, and work-related issues.

ESO List Download
OUR POINTS OF DIFFERENCE
Chevron
Independent and Confidential

First responders and military personnel often find it valuable to receive assistance outside of their workplace. Our team has worked in the same complex environments. This facilitates a shared and common understanding of challenges. Our professional services are delivered with discretion and confidentiality.

Chevron
Empathy Through Experience

Our Management Team and most of our Board have served in uniform. We understand the challenges. Our experience guides our solutions, which are also backed by mental health professionals and evidence-based practice.

Chevron
We Believe in Thriving

PTSD and severe psychological distress are not career threatening. They should not be life ending either. We believe that early intervention and obtaining the right treatment leads to recovery and a return to quality of life.

I am the family member, friend, or colleague of an eligible person. Can I refer them?

You can make the approach on their behalf if they are willing, or call for advice on how to support them, or get more information about the service. However, if the member is not currently ready to access psychology services, we will not see people against their will or as part of mandatory counselling orders.